Tyson Fresh Meats Layoff: Updates for Employees and Families

Are translation services available?

Yes. Translation and language assistance services are available upon request at no cost. If you need information in another language or need an interpreter to access any of our services, please let staff know as early as possible so arrangements can be made.

Should I file for unemployment before my last scheduled day of work?

No. Filing a claim before you are actually separated from your job can delay your benefits. You cannot file until the day after your last day of work. Special filing instructions and next steps will be provided during the Rapid Response sessions scheduled at Tyson, with staff from the Texas Workforce Commission and Workforce Solutions Panhandle available to assist. Tyson will schedule the specific date and time for each Rapid Response session.

Am I eligible for unemployment benefits?

You may be eligible if you are laid off through no fault of your own. Texas Workforce Commission (TWC) decides based on your work history, wages, and reason for separation. You must also:

• Work through your last scheduled day in order to be eligible for unemployment benefits
• Be able and available for full-time work
• Actively search for work
• Register on WorkInTexas.com within 3 business days of applying

How do I apply for unemployment?

You should attend a Rapid Response session at the Tyson plant. At this session, you will get instructions from the Texas Workforce Commission on how to file your claim and request payments.

Should I quit now and find a new job?

Leaving your job prior to your last scheduled day of work, could affect your unemployment eligibility for unemployment. To stay eligible for unemployment benefits, you should continue working through your last scheduled day. You can still look for and apply to other jobs while you remain employed, but leaving early can affect your eligibility.

How long does it take to receive unemployment payments?

If approved, your first payment is usually issued within about 4 weeks after you apply. Delays can happen if TWC needs more information from you or your employer.

There is a required waiting week (the first payable week is unpaid, but may be paid later if you return to full-time work or exhaust benefits).

Payments come every two weeks after approval, You must make a payment request every two weeks.

How much unemployment money can I receive?

Your weekly benefit amount depends on how much you earned during your base period. Texas sets a minimum and maximum weekly benefit each year. For claims with effective dates on or after October 5, 2025, the weekly benefit range is:

• Minimum weekly benefit: $75
• Maximum weekly benefit: $605

Your actual benefit will be calculated based on your reported wages within a range. You can receive benefits for up to 26 weeks.

How will the Texas Workforce Commission and Workforce Solutions Panhandle communicate with me?

All messages from the Texas Workforce Commission and Workforce Solutions Panhandle contain important information about your benefits and job search, so be sure to read all correspondence carefully.

The Texas Workforce Commission will contact you by mail and by email. Workforce Solutions Panhandle may contact you by email, by phone, or by text.

If you need an interpreter or language assistance to access any of these communications or services, please let staff know so arrangements can be made.

Who do I contact if I have problems with my unemployment claim?

If you have questions or problems with your unemployment claim, use these Texas Workforce Commission (TWC) resources:

Option 1: Check your claim and request payments (Automated) – Tele‑Serv

• Phone: 800‑558‑8321
• Hours: 24/7
• Use for:
  • Checking claim status
  • Requesting weekly benefit payments
  • Updating personal information
  • General automated claim information

Option 2: Speak with a live representative – Tele‑Center

• Phone: 800‑939‑6631
• Hours: Monday–Friday, 8 a.m. to 6 p.m. CT
• Use for:
  • Questions about eligibility
  • Problems with your claim
  • Assistance understanding TWC notices or determinations
  • Guidance on next steps if your claim is denied

Option 3: Online – Unemployment Benefit Services (UBS)

• Website: https://apps.twc.texas.gov/UBS/security/logon.do
• Use for:
  • Filing or managing your claim online
  • Tracking weekly benefit requests
  • Updating personal or payment information

Do I have to do work search activities while receiving unemployment?

Yes, unless TWC exempts you. You must actively search for work every week you request benefits. Register on WorkInTexas.com within 3 business days of applying. You need a minimum number of activities per week (usually 3-5, depending on your county – check your TWC letter).

Keep records of your activities – TWC may ask to see them.

What counts as a valid work search activity?

Valid work search activities include:

• Applying for jobs online or in person
• Attending job fairs
• Submitting resumes to employers
• Interviewing for jobs
• Registering with a staffing agency
• Attending reemployment workshops at a Workforce Solutions office

What is Rapid Response and why is it being offered?

Rapid Response is a program provided by Workforce Solutions Panhandle in partnership with the Texas Workforce Commission. It is offered when a company announces layoffs to help employees learn about next steps, including:

• Filing unemployment claims
• Accessing training or re-employment services
• Exploring job opportunities in the area
• Receiving guidance on career planning and support

Are Rapid Response sessions being held at the plant or off-site?

For Tyson employees, Rapid Response sessions are held at the Tyson plant, making it easier to attend before or after your scheduled workday.

Tyson will schedule the specific date and time for each session.

Do I have to attend Rapid Response sessions?

Attendance is strongly recommended. You will receive important information on filing unemployment, available services, and next steps. Attending helps ensure a smoother transition and preserves eligibility for benefits.

How do I sign up for job fair information alerts or updates?

You can sign up to receive alerts by visiting https://wspanhandle.com/tyson-layoff-workers/

What is Workforce Solutions Panhandle?

Workforce Solutions Panhandle is a local workforce development organization that helps job seekers and employers in the Texas Panhandle. We provide career guidance, training resources, and job placement assistance to help people find work or advance in their careers.

How is Workforce Solutions Panhandle different from the Texas Workforce Commission?

Workforce Solutions Panhandle is a local partner that provides in-person guidance and resources, while the Texas Workforce Commission (TWC) is a state agency that manages unemployment benefits, statewide programs, and rules. We can help you navigate TWC services, but TWC makes the official decisions on claims and payments.

What services does Workforce Solutions Panhandle offer?

We offer a wide range of services, including:

• Help finding jobs and applying online
• Career counseling and skill assessments
• Resume and interview support
• Training programs and tuition assistance
• Job fairs, workshops, and hiring events
• Child care assistance

How do I get help from Workforce Solutions Panhandle?

You can get help by:

• Visiting any Workforce Solutions Panhandle center in person
• Calling us at (806) 372-5521 to schedule an appointment or to receive virtual services
• Using our website, https://wspanhandle.com/ to access resources or to learn more about our services

What documents should I bring when I visit Workforce Solutions Panhandle?

Bring any documents that will help us assist you, including:

• Photo ID (driver’s license, state ID, or passport)
• Social Security card
• Resume or work history
• Immigration or work authorization documents, if applicable

Can Workforce Solutions Panhandle help me find a job quickly?

Yes. We connect job seekers with local employers, provide guidance on where jobs are available, and help you apply efficiently. While we cannot guarantee a specific job, our services are designed to help you return to work as quickly as possible.

Will there be a job fair for affected employees?

Yes. Workforce Solutions Panhandle organizes job fairs and hiring events, including special events for employees affected by layoffs. You can sign up to receive alerts about these events online by visiting https://wspanhandle.com/tyson-layoff-workers/

What job search tools are available?

We provide a variety of tools to help you find work, including:

• WorkInTexas.com for local and statewide job listings
• Job boards and employer postings at our centers
• Career assessments and skills matching
• Alerts for upcoming job fairs and hiring events
• Workshops on job search strategies and networking

Can I get help writing a resume or preparing for interviews?

Yes. Workforce Solutions Panhandle staff can help you create or update your resume, practice interview skills, and provide tips to improve your job applications. We also offer workshops to prepare you for interviews.

What are Training Services at Workforce Solutions Panhandle?

Training Services are programs offered by Workforce Solutions Panhandle to help you learn new skills, improve existing skills, or prepare for a new career. They are designed to make you more competitive in the local job market and help you find work in high-demand occupations.

What kinds of training programs are available?

Workforce Solutions Panhandle offers training programs in occupations that are on the Target Occupations list for the Texas Panhandle Workforce Development Board area. These include fields such as:

• Technical or trade certifications (e.g., welding, HVAC, forklift operation)
• Healthcare programs
• IT or manufacturing programs
• Short-term skills courses or vocational training
• College programs approved by the Panhandle Workforce Development Board

You can view the full Target Occupations list on our website: wspanhandle.com/job-seekers/job-training

Can training help me move into a different career?

Yes. Training Services can help you gain the skills needed for a new career in an occupation that is in high demand in the Texas Panhandle.

Will Training Services pay for tuition, books, or supplies?

Workforce Solutions Panhandle may cover a portion of the costs of tuition, required books, or necessary supplies for approved training programs. Approval depends on eligibility, program requirements, need and funding availability.

How do I apply for Training Services?

Follow this three-step process:

Step 1: Set up your WorkInTexas.com account
Before attending, create or update your WorkInTexas.com profile. For help or to reset your password, call (806) 372-5521.

Step 2: Gather the required documents
Bring these items with you:

• A valid photo ID
• Your Social Security card (or documents showing you’re authorized to work in the U.S.)

Step 3: Attend a Welcome Session

• Location: Workforce Solutions Panhandle, 3120 Eddy Street, Amarillo, TX 79106
• Every Tuesday at 1:00 PM
• Every Thursday at 10:30 AM

During this session, staff will walk you through available services and start the process for enrolling in training.

Unable to attend in person?

If you are under 25, live outside the area, or have a conflicting school or work schedule, you can request an alternative session online at our website at https://wspanhandle.com/job-seekers/job-training/

Can I receive unemployment while in training?

You may be able to continue receiving unemployment benefits while attending approved training programs, however TWC will make the determination based on your personal circumstances.

What child care help is available?

Workforce Solutions Panhandle can help eligible families pay for child care while parents are working, in training, or attending school. Child care assistance helps cover a portion of family fees at licensed or registered child care providers in the Texas Panhandle area.

What should I do if I already have children enrolled in Child Care Services with Workforce Solutions Panhandle?

If your children are already enrolled, you should contact Workforce Solutions Panhandle to update your information, confirm eligibility immediately, and discuss any changes in your employment, training, or school schedule.

How do I get on the Child Care wait list?

Parents must apply through the Texas Workforce Commission online at: https://www.childcare.texas.gov/for-families/child-care-scholarships. This is the official portal to request child care assistance and be placed on the wait list.

Is Child Care Services help available while I am in training or looking for work?

Yes. Eligible parents can receive child care assistance while attending approved training programs or actively searching for work.

What is Priority of Service for Veterans?

Veterans and eligible spouses receive Priority of Service when accessing Workforce Solutions Panhandle programs and services. This means that when veterans seek employment, training, or career services, they are given precedence over non‑veteran customers. Priority of Service applies to all programs funded by the U.S. Department of Labor, including career counseling, job placement assistance, and training opportunities.

How do I know if I qualify for veteran services?

You are eligible for veteran services and Priority of Service if you meet any of the following criteria:

Veteran Eligibility

• You served at least one day on active duty in the U.S. military, naval, or air service and were discharged or released under conditions other than dishonorable.
• You were discharged or released from active duty because of a service‑connected disability.
• You received a sole survivorship discharge.
• You served on active duty in the Reserve or National Guard under federal orders during a period of war, campaign, or expedition for which a campaign badge is authorized, and were discharged under conditions other than dishonorable.

Eligible Spouses

• The spouse of a veteran who died of a service‑connected disability.
• The spouse of a veteran with a total service‑connected disability, or the spouse of a veteran who died while such a disability existed.
• The spouse of a service member who is missing in action, captured, or forcibly detained for more than 90 days.
• Workforce Solutions Panhandle staff can review your military documentation (such as a DD‑214 or related records) to confirm your eligibility and discuss available services.

What services are available for veterans?

Workforce Solutions Panhandle offers a wide range of services for veterans, including:

• Career counseling and job search assistance
  • Resume and interview preparation
  • Training programs to develop or upgrade skills
  • Referrals to veteran‑specific hiring events and employer connections
  • Support for certifications or licensing related to your military experience
  • Access to supportive services, such as education or childcare referrals

What veteran‑specific programs or hiring incentives exist?

• Veterans may be eligible for additional programs and incentives, including:
  • Priority job placement or employer referrals
  • Specialized training programs tailored to veteran skills
  • Hiring incentives for employers who hire veterans
  • Assistance translating military experience into civilian certifications or licenses

What services are available through Vocational Rehabilitation?

Vocational Rehabilitation (VR) helps individuals with disabilities or medical barriers prepare for, find, and maintain employment. Services may include career counseling, training, assistive technology, and job placement assistance.

How do I know if I qualify for Vocational Rehabilitation services?

You may qualify if you have a physical, mental, or developmental disability that makes it difficult to find or keep a job. VR staff can review your situation and determine eligibility.

Can Vocational Rehabilitation help if I have medical or disability-related barriers to work?

Yes. VR specializes in helping individuals overcome barriers to employment, including medical or disability-related challenges, through training, accommodations, and support services.

How do I apply for Vocational Rehabilitation services?

To apply, complete an online self-referral form through the Texas Workforce Commission at Start My VR, and a staff member will reach out to you. For assistance, call Workforce Solutions Panhandle at (806) 372-5521.

Is there any community assistance for food, rent, utilities, etc.?

To access additional support for bills, food, rent, or other needs, contact 2-1-1 Texas:

• Call: 2-1-1 (available 24/7)
• Website: https://www.211texas.org

2-1-1 Texas provides a complete list of local, state, and federal programs for basic needs, food, housing, mental health support, and more. Staff are available to guide you through resources and connect you with assistance that fits your situation.