Are you looking to make a difference for people all over the Texas Panhandle? Workforce Solutions Panhandle offers competitive salaries with an excellent benefits package including Medical/Dental/Vision Insurance, Paid-Time-Off and Simple IRA. Look below to find the open positions currently available on our team.
Client Services Specialist – Child Care
The Client Services Specialist is responsible for analyzing eligibility requirements to provide case management, customer outreach, and other specialized services for program participants at One-Stop Center Child Care Program. Compiles information, prepares required reports, and performs accurate data entry and recordkeeping to ensure eligible clients receive the services needed to successfully participate in employment and training activities.
Responsibilities include but are not limited to:
- Verifies eligibility with an exceptional degree of accuracy and attention to detail
- Performs basic mathematical operations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) as required, to determine eligibility
- Collects, analyzes, and summarizes data using computer software
- Interviews and assesses applicants to determine appropriate service
- Enrolls eligible applicants in appropriate services, and maintains customer information utilizing computer databases
- All other duties as assigned
Successful applicants should have the following:
- High school diploma or equivalent.
- One or more years work experience with data entry, fact checking, time management, and customer service required.
- Strong organizational skills are essential
- Proficiency in Microsoft Excel, Word, and Outlook
- Must have valid Texas driver’s license, auto liability insurance, and reliable transportation. Occasional local travel using personal vehicle may be required
WSP Careers - Client Services Specialist – Child Care
Provider Services Specialist – Child Care
Responsible for all processes relating to childcare providers, including the outreach, recruitment, enrollment, and maintaining licensed/registered/listed providers for participation in the One-Stop Center Child Care Program. The Provider Services Specialist will assist and/or monitor the provider childcare service delivery for compliance with the Texas Workforce Commission, Texas Rising Star program, and local requirements. Serve as a liaison with the Child Care Regulation Division. Coordinates efforts with community childcare resources for the benefit of customers, providers, and the One-Stop Center Child Care Program. Will also work collaboratively and cooperatively with all staff of the One-Stop Center System.
Responsibilities include but are not limited to:
- Recruits and enrolls licensed/registered/listed childcare providers for participation in the One-Stop Center Child Care Program.
- Negotiates, develops, and maintains childcare provider agreements, files, and supporting documentation.
- Monitors provider childcare service delivery for compliance with the Texas Workforce Commission and local requirements.
- Enrolls, maintains, and monitors Relative Care providers and Out-of-Board Area providers, which includes determination of eligibility.
- Provides training and technical assistance to providers.
- Payment processing for approved attendance reporting from providers.
- Reports illegal operation of unregulated childcare providers.
- Assesses community childcare resources.
- Collaborate with community trainings for benefit of providers and/or staff.
- Identifies community programs for benefit of customers, such as employer-assisted childcare.
- All other duties as assigned.
Successful applicants should have the following:
- Bachelor’s degree from an accredited four-year college or university in early childhood education, child development, special education, child psychology, educational psychology, elementary education or family consumer science with at least 12 credit hours in child development with a minimum of one year of full-time early childhood classroom experience in a licensed child care, Early Head Start, Head Start, or prekindergarten through third-grade school program
OR
- Bachelor’s degree from an accredited four-year college or university with at least 18 credit hours in early childhood education, child development, special education, child psychology, educational psychology, elementary education or family consumer science with at least 12 credit hours in child development with a minimum of one year of full-time early childhood classroom experience in a licensed child care, Early Head Start, Head Start, or prekindergarten through third-grade school program.
OR
- Associates Degree in early childhood education, child development, special education, child psychology, education psychology, elementary education or family consumer science with two years suitable experience in early childhood which may include, but is not limited to:
- Full-time classroom experience in a licensed child care program
- Full-time experience as an early childhood coach or mentor
- Owning or operating a licensed child care center or a licensed child care home
- Teaching college coursework in early childhood coursework
- Must have and maintain valid Texas driver’s license, auto liability insurance, and reliable transportation.
- The Provider Services Specialist position is subject to a successful background check following the offer of employment and a successful background check every two years (24 months) during employment.
