Are you looking to make a difference for people all over the Texas Panhandle? Workforce Solutions Panhandle offers competitive salaries with an excellent benefits package including Medical/Dental/Vision Insurance, Paid-Time-Off and Simple IRA. Look below to find the open positions currently available on our team.
Client Services Specialist – Child Care
The Client Services Specialist analyzes and processes eligibility requirements and supporting documentation to provide case management, customer outreach, and other specialized services for eligible parents and guardians needing childcare assistance.
Responsibilities include but are not limited to:
- Verifies eligibility with an exceptional degree of accuracy and attention to detail.
- Performs basic mathematical operations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) as required, to determine eligibility.
- Collects, analyzes, and summarizes data using computer software.
- Conducts case management for participants, such as periodic monitoring, evaluation, and counseling. Maintains comprehensive case management notes, and conducts follow-up as required.
- Interviews and assesses applicants to determine appropriate service.
- Works as a team member with other Workforce Center staff to meet the centers’ goals and provide the highest quality service to the customer.
- Other duties as assigned.
Successful applicants should have the following:
- High school diploma or equivalent.
- Associate’s degree in Business or equivalent preferred but not required.
- One or more years work experience with data entry, fact-checking, time management, and customer service is required.
- Excellent Mathematical, Communication, and Computer Skills
- Bi-lingual is preferred.
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Business Consultant – Child Care
The Business Consultant is responsible for all processes relating to child care industry business outreach and support. The Child Care Business Consultant will assist child care owners and managers as needed to increase quality and capacity of existing businesses and assist in creating new business and connecting to resources available to help increase the likelihood of success.
Responsibilities include but are not limited to:
- Connects child care providers with Texas Workforce Commission’s child care provider expansion entity/entities
- Connects child care providers with Texas Workforce Commission’s funded business coaching and business training
- Connects child care providers with Texas Health and Human Service Commission’s Child Care Regulation department to learn about Texas’ regulatory requirements for child care operations
- Connects child care providers with the Texas Department of Agriculture to learn about the Child and Adult Care Food Program
- All other duties as assigned.
Successful applicants should have the following:
Required Qualifications:
- Must be a self-starter and willing to work independently to accomplish goals and objectives
- Must possess demonstrated proficiency in both verbal and written communications, basic computer skills, and following specific guidelines.
- Strong organizational skills are essential.
- Must have valid driver’s license, auto liability insurance, and reliable transportation. Local travel using personal vehicle up to 50% of time required.
- High School Diploma or equivalent required.
Preferred Qualifications
- Bachelor’s degree in Business Administration
- Minimum of one year of full-time work experience in a licensed childcare facility, preferably in a managerial role.
- Bi-lingual
