Parent Responsibility to Report Changes
Please be aware that you are required to report the following information within 14 calendar days of the occurrence:
- Changes in family income or family size that would cause the family to exceed income eligibility for child care services (see chart below)
- Permanent changes in work or attendance at a job training or educational program
- Any change in family residence, primary phone number, or email (if available).
Failure to report these changes may result in fact-finding for suspected fraud.
Income eligibility for child care services:
On the chart below, find your household size and then your pay frequency. If your gross pay exceeds what is shown on the chart, you must immediately report the change to your Child Care Services office so a review of your case can be completed.
| Family Size | Weekly | Bi-Weekly | Bi-Monthly | Monthly |
| 2 | $1,148 | $2,296 | $2,485 | $4,971 |
| 3 | $1,418 | $2,836 | $3,070 | $6,141 |
| 4 | $1,688 | $3,376 | $3,655 | $7,311 |
| 5 | $1,958 | $3,917 | $4,240 | $8,481 |
| 6 | $2,228 | $4,457 | $4,825 | $9,650 |
Report Change in Work, Job Training or Education
Examples of Permanent changes in work, job training, or education that need to be reported:
- Voluntary or involuntary termination of employment
- Withdrawing from a job training or educational program
Examples of Temporary changes in work, job training, or education that are not required to be reported:
- Break in employment that is not permanent (Example: teacher, cafeteria worker, or a bus driver that works for a school district and does not work over summer or holiday breaks)
- Students who have semester breaks or holiday breaks
- Employer has a temporary closure but will re-open within 90 calendar days of closure
A failure to report one of the changes above within 14 calendar days of the occurrence may result in fact-finding for suspected fraud. You may also report the following changes:
- A reduction in income or an increase in family size which may lower your parent share of cost.
- A change in work, job training, or education program participation that may result in an increase in the level of child care services needed.
Maintain Attendance Standards
Parents must meet attendance standards.
- If a child exceeds 40 unexplained absences during a 12 month eligibility period, the child will be terminated from the program, then the child is not eligible for care, and must wait for 60 calendar days before reapplying or be placed on a wait list for services.
- The child care provider may end the child’s enrollment with the provider if the child does not meet the provider’s attendance policy. Our office will work with the parent to place the child with another eligible provider.
Parents will report attendance by accessing the automated attendance tracking system through the KinderSmart or KinderSign applications. Parents may plan to download the KinderSmart application on their personal device from the appropriate App store (iPhone or Android) or they can use their child care provider’s tablet to report their child’s attendance.
The KinderSmart application can be downloaded using one of the following links:
Android users: https://tx3c.info/wp-content/uploads/2023/04/KSmart-QRC-Android-Download-App-TX-0423.pdf
iPhone users: https://tx3c.info/wp-content/uploads/2023/04/KSmart-QRC-iPhone-Download-App-TX-0423.pdf
Parents who need assistance with the attendance tracking system can visit the following link for additional resources: https://tx3c.info/index.php/parents-and-sponsors/qrcs-quick-reference-cards-for-sponsors/kindersign-qrcs-for-sponsors/.
Additional support is available Monday through Friday from 6:00am – 9:00pm (CST) by calling (888) 265-6461 or emailing KinderSystems at supportTX@kindersystems.com.
Parent Share of Cost
Parent Share of Cost is determined by family size, household income, and number of children in care. Please click or download the pdf file below for an example of determining parent share of cost.
Transfer Request
Parents may request a transfer to a different provider at any time. Please note that there is a two week (14 calendar days) waiting period from the date of the request before the effective date of a transfer.
