Are you looking to make a difference for people all over the Texas Panhandle? Workforce Solutions Panhandle offers competitive salaries with an excellent benefits package including Medical/Dental/Vision Insurance, Paid-Time-Off and Simple IRA. Look below to find the open positions currently available on our team.
Now Hiring for Client Services Specialist – Child Care Department
The Client Services Specialist is responsible for analyzing eligibility requirements to provide case management, customer outreach, and other specialized services for program participants at One-Stop Center Child Care Program. Compiles information, prepares required reports, and performs accurate data entry and recordkeeping to ensure eligible clients receive the services needed to successfully participate in employment and training activities.
Responsibilities include but are not limited to::
- Verifies eligibility with an exceptional degree of accuracy and attention to detail
- Performs basic mathematical operations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) as required, to determine eligibility
- Collects, analyzes, and summarizes data using computer software
- Interviews and assesses applicants to determine appropriate service
- Enrolls eligible applicants in appropriate services, and maintains customer information utilizing computer databases
- Maintains a thorough working knowledge of available childcare providers and assists customers in making appropriate choices of these providers
Successful applicants should have the following:
- One or more years work experience with data entry, fact checking, time management, and customer service
- Strong organizational skills are essential
- Proficiency in Microsoft Excel, Word, and Outlook
- Bilingual in Spanish is a plus
Ready to join our team?
Click download to get started with the application process then upload your completed application and resume below.
